Accessibility
We view accessibility as an ongoing journey. We have made considerable progress throughout our e-commerce experience, and we’re excited to build on that momentum across the broader site.
Our goal is to deliver a seamless and consistent experience for every visitor on every page by:
- Continuously refining keyboard navigation for a smooth, consistent experience for both sighted users and those with vision difficulties.
- Evaluating overlays and popups to ensure that they are intuitive, clearly understood and easy to interact with on various assistive technologies.
- Improving screen reader support so that content in multiple languages is pronounced correctly and naturally.
- Updating tab controls and carousels to make navigation easier and more user-friendly.
- We remain committed to prioritising accessibility as a core part of how we design and build our digital experience.
- Adapting your experience of our site to your needs.
- While this site has been created to be usable ‘as is’, many people are likely to get the most accessible experience by customising their computer to suit their individual needs, for example, to have this webpage spoken to them, to change its colour scheme, or increase the size of the text.
- If that sounds like it would be useful to you, we recommend you visit: “WAI’s Better Web Browsing: Tips for Customising your Computer” to read or watch videos of how these customisations (achieved by using accessibility features already on your computer, smartphone or tablet, or through installing assistive technologies) might suit you.
Your experience is important to us. If you encounter any accessibility barriers or have feedback or suggestions on how we can improve, we encourage you to contact us.
You can reach us via our contact us page. To help us understand your query quickly, it would be helpful if you could include the information outlined in the guide “Contacting organisations about inaccessible websites”.
This accessibility statement was last updated in January 2026.